

Make sure that all applications are closed.Click "OK" to close the error and exit out of the installation.To uninstall the previous version, follow these steps: We recommend uninstalling the previous version of PDF Converter, PDF Converter Professional or PDF Create from the system.

If the installer fails to remove a previous version, this error message may be displayed. The installation of PDF Converter 5, PDF Converter Professional 5 or PDF Create 5 will try to remove any previous versions that are installed on the system. "InstallShield DLL Custom Action: Unknown Source" When installing PDF Converter 5, PDF Converter Professional 5 or PDF Create 5 on a system, the following error may occur: Installation Error: "InstallShield DLL Custom Action: Unknown Source"
